Questions and answers

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Friday, 25 November 2016 13:06

Every Friday on the website we publish answers to the most topical issues. Thanks for your questions, thanks to them we improve service quality of plastic cards and we reveal limitations. Your questions and feedbacks are very important for us!

You can ask a question right there in comments or send a question to the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it.


1. Sometimes it's urgently necessary to check balance of the card, but from time to time in a click arise mistakes during processing a request. Is there any alternative option of checking balance?

It’s possible to check card balance also by other methods. For example, with the help of mobile version of payment portal Woy-Wo’. If SMS-notification service is connected to your mobile number, it’s enough to dial short number *899# and learn balance of your card.

2. After updating does not come into the Woy-Wo’ mobile application?

Due to addition of new functions and change of structure of work of a mobile application, for successful work of a new Woy-Wo’ version, you need to remove old version, and then to establish the new.

3. What innovations in the Woy-Wo’ mobile application?

At the present point in time to Woy-Wo’ mobile application the following functionalities were added:

- registration of the user

- addition of cards

- activation of cards

- recovery of the password of Woy-Wo'

- editing card

Read 8364 times Last modified on Friday, 25 November 2016 14:07

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